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3 Tips for Negotiating with Medical Professionals
My Dad was recovering from emergency surgery to his abdominal area about 8 years ago when one of the hospital’s physicians told us that...


Negotiation Lessons from Korea’s “Nunchi”
Do you know the Korean concept of “nunchi” and how it can help transform a good negotiator to a great negotiator? I didn’t – until I read...


Above & Beyond: Developing Customer Loyalty
“I got the call Friday afternoon. They were desperate. A crisis at their hotel put them in a real bind – and they needed all their sheets...


Little Things Like a Handshake Can Make a Big Difference in Negotiations
I met my wife over 20 years ago when one of my former law students introduced us. When I learned she grew up in Wisconsin, I immediately...


To Kill a Mockingbird: An Application of Negotiation Judgment
Our kids tend to be rule-followers, which is perhaps not surprising as my wife and I tend to be more rule-breakers. Not big ones, but I do..


Bill Richardson’s Major Negotiation Lesson
Few can say they negotiated with Iraq’s Saddam Hussein, North Korea’s Kim Jong-Il and Kim Jong-Un, Cuba’s Fidel Castro and other autocrats..


Negotiating With College Kids
My son starts college at Northwestern University in Evanston, Illinois next week. Time flies! As the son of an author, he recently bought..


The Power of Tribal Unity
I met my wife over 20 years ago when one of my former law students introduced us. When I learned she grew up in Wisconsin, I immediately...


Do the Right Thing (Part 2)
“Usury” is defined by Merriam-Webster as “the lending of money at exorbitant interest rates” and can also be used “in a moral sense,”...


Eight Negotiation Lessons from “Air: Courting a Legend” Movie (Part 1)
Near the end of the negotiation, basketball legend Michael Jordan’s mom drops a dealbreaker on Nike executive Sonny Vaccaro when she says...


Annual Lessons to Implement in 2023
Here’s my annual list of lessons learned and a reminder to put these strategies into practice in 2023. You won’t get better results if you..


When to Take the Deal
Should I take the deal? I don’t want any regrets. It seems great, but I could be leaving a lot on the table. What should I do?” I get this..


A Major NFL Negotiation Mistake
NFL star quarterback Kyler Murray recently signed a $230.5 million, five-year contract extension with the Arizona Cardinals. On its face...


Building a Negotiation Culture
Our folks don’t think about the sales process as a negotiation. They think the negotiation is just the back-and-forth at the end...


Dad’s Negotiation Lessons
My Dad recently passed away at 91. He taught me a ton about life and negotiation. Here are my five biggest negotiation takeaways from his...


4 Powerful Strategies in Negotiating with the Elderly
My Dad is 91 years old and my Mom is 84. Both are in generally good health, and the years have been pretty kind to them. But their mental an


12 Pearls of Wisdom - Annual Lessons Learned to Implement in 2022
Here’s my annual list of lessons learned from my 2021 columns and a reminder to put these strategies into practice in 2022.


Top Business Expert Shares Negotiation Lessons
I recently spoke with two very successful business professionals about the strategies they’ve


Negotiation Lessons from United States Senators Joe Manchin & Jon Ky
A number of years ago I wrote about the negotiation strategies of U.S. Senator Joe Manchin (D-WV) and former Sen. Jon Kyl (R-AZ). Given that


Business Startup Negotiation Lessons
About 15 years ago I started a negotiation software company and began a series of some of my most professionally challenging negotiations.
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