CME Update for Civil Mediators: Advancing Your Civil Mediation Practice - 6 CLE / 6 CME / 1 E - 2025
- ICLEF

- Sep 26
- 1 min read
Updated: Nov 12

CME Update for Civil Mediators:
Advancing Your Civil Mediation Practice
6 CLE / 6 CME / 1 E - On Demand Seminar
Topics:
Welcome & Introduction
– Michael P. Bishop, Seminar Chair
Leading with Dignity: It’s Essential Role in Resolving Conflict
As dispute resolution evolves, mediators must enhance emotional intelligence ("El") to manage the complexities of conflict. This presentation explores the key El components of self-awareness, self-regulation, motivation, empathy, and social skills. It teaches strategies to build trust, foster open communication, and manage emotions effectively. By mastering El, mediators can create an environment that encourages productive dialogue and more meaningful resolutions.
– Donna Hicks, PhD
Tips on Mediating Complex Cases
– Michael P. Bishop
Mediating Trust and Estate Cases
- John A. Cremer
Emotional Intelligence in Mediation
– Stacie Hausner & Wendy W. Kramer
Creating Human Connection & Trust in a Digital World
– Mark Scott
A.I. in ADR, Ethics, & Biases
– Cari Sheehan
Faculty:
Michael P. Bishop, Chair
Bishop Mediation & Arbitration, LLC, Indianapolis, IN
John A. Cremer
Cremer & Lamb, Fishers
Stacie Feldman Hausner
ADR Services, Inc., Los Angeles, CA
Donna Hicks, PhD
Weatherhead Center, Harvard University, Boston, MA
Wendy W. Kramer
ADR Services, Inc., Los Angeles, CA
Mark A. Scott
Scott Law Office and Mediation Center, Kokomo, IN
Cari L. Sheehan
Taft Stettinius & Hollister LLP, Indianapolis, IN
CME Update for Civil Mediators:
Advancing Your Civil Mediation Practice
6 CLE / 6 CME / 1 E - On Demand Seminar
ICLEF • Indiana Continuing Legal Education Forum, Indianapolis, IN • Premier Indiana CLE








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