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Negotiation Lessons from Korea’s “Nunchi”
Do you know the Korean concept of “nunchi” and how it can help transform a good negotiator to a great negotiator? I didn’t – until I read...


21st Annual Family Law Institute 2023 - 12.5 CLE / 1 E / 1 CME
We are excited to announce “The Institute” returns with its two-day, in-person format this fall for the 2023 effort! This will be the...


Above & Beyond: Developing Customer Loyalty
“I got the call Friday afternoon. They were desperate. A crisis at their hotel put them in a real bind – and they needed all their sheets...


Little Things Like a Handshake Can Make a Big Difference in Negotiations
I met my wife over 20 years ago when one of my former law students introduced us. When I learned she grew up in Wisconsin, I immediately...


To Kill a Mockingbird: An Application of Negotiation Judgment
Our kids tend to be rule-followers, which is perhaps not surprising as my wife and I tend to be more rule-breakers. Not big ones, but I do..


CME Update for Civil Mediators: Advancing Your Civil Mediation Practice - 6 CME / 6 CLE / 1 E - 2023
This program has concluded. Please join us next time.


Bill Richardson’s Major Negotiation Lesson
Few can say they negotiated with Iraq’s Saddam Hussein, North Korea’s Kim Jong-Il and Kim Jong-Un, Cuba’s Fidel Castro and other autocrats..


Negotiating With College Kids
My son starts college at Northwestern University in Evanston, Illinois next week. Time flies! As the son of an author, he recently bought..


The Power of Tribal Unity
I met my wife over 20 years ago when one of my former law students introduced us. When I learned she grew up in Wisconsin, I immediately...


CME For Family Mediators - 6 CME / 6 CLE - 2023
An ICLEF On Demand CLE Seminar


Do the Right Thing (Part 2)
“Usury” is defined by Merriam-Webster as “the lending of money at exorbitant interest rates” and can also be used “in a moral sense,”...


Don't Gouge Your Customers - Even if You Can (Part 1)
Our AC unit recently went on the blink with the temperature in Scottsdale around 115. Yikes! We needed to get it fixed or replaced ASAP.


Eight Negotiation Lessons from "Air: Courting a Legend" Movie (Part 2)
Sports superstars are a different breed. Many have been treated like prima donnas since they first exhibited otherworldly physical skills in


Eight Negotiation Lessons from “Air: Courting a Legend” Movie (Part 1)
Near the end of the negotiation, basketball legend Michael Jordan’s mom drops a dealbreaker on Nike executive Sonny Vaccaro when she says...


The Sports and Negotiation Relationship
I’m a big sports fan. Phoenix Suns. Pro tennis and football. March Madness. Not a fanatic. But I really enjoy watching elite athletes...


How to Make Strategic Negotiating a Habit
I’m in the behavior modification business. I try to change negotiation behavior from instinctive or intuitive – the way we have negotiated..


Annual Lessons to Implement in 2023
Here’s my annual list of lessons learned and a reminder to put these strategies into practice in 2023. You won’t get better results if you..


3 Lessons from the Brittney Griner Negotiations
I recently watched the movie "Bridge of Spies" in which Tom Hanks, playing an American lawyer, negotiated the release of a U.S. spy pilot..


Mediation & Negotiation of Difficult Cases - 6 CME / 6 CLE / 1 E - 2022
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Gain the Edge! Negotiating to Get What You Want 2022 - 6 CME / 6 CLE / 1 E - Featuring Marty Latz
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